Shipping Policy

SHIPPING POLICY
 
All shipping and collection of online product purchases are done from the Zawali Offices in Bloemfontein. Please enquire for collection and shipping from our other retail outlets before purchase (info@zawali.co.za).
 
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
 
Please note shipping will only take place once payment has cleared and visible in our bank account (especially EFTs).
 
Bank transfers may take up to 2-3 days to clear prolonging the shipping process.
 
Undeliverable packages
 
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re‑shipment.